I have S25 Ultra, failed twice so far , due to camera failure, I regret that I bought this device , I am a samsung user for 15+ years now , this is the worst device I ever had, customer support had no capability to take a decision, and end up shipping twice to Samsung in Texas to fix , the issue , and the product motherboard is defective along with lens, and me setting 2 weeks without a phone .
Hello Ibrahim Saqr, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra. We completely understand how distressing it is when a very important feature on your device is not operating as intended. We have provided a link to a troubleshooting guide to help you in the instances you mention the camera app failing. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this frustration with your device. We have also provided a link to UBreakIFix to assist you with repair options for your device if you prefer that option. We appreciate you being a Samsung customer. -Elizabeth Issues with Camera app on Samsung phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01001329/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info UBreakIFix https://www.ubreakifix.com/


